I've done almost everything, excluding doing all bellow at onceĬ: having no accounts of reference that they can useĭ: transferring server data and user interactions via txt and a usb andĮ: recovering everything over the course of a month I've been contemplating weather or not to head to the HQ and speak to them in person as all previous attempts to get this stupid restriction removed from my account have failed. I agree, even a 500 dollar offer (of which no scammer would ever rationally send) isn't enough to get this taken away. So not only does the measures taken need to be re-evaluated, so too does the trigger system. I get it, it was a copy-paste message being sent to many people in a relatively short time span, but anyone with half a brain could have taken 5 seconds to see my recent actions and what the messages said and would have seen what was going on was completely normal. So I was manually going to the DM page, sending a message, navigating back to my server, scrolling down to the next user I wanted to kick and doing the same thing, 1 user at a time. There is no Discord feature for such a function, few bots support DMing and none I have seen so far can automated sending a message before kicking a user. I wanted to notify users I was kicking that they had been kicked. I was flagged because I was cleaning out a server I manage, one with hundreds of users. There are so many steps that can be taken without a lockout requiring phone verification, and it's easy to see if an account make a repeated abuse if it gets flagged a second time for similar behaviour.īut most importantly, the system needs to be more lenient with flags. In conjunction with IP address history/verification this can further authenticate the connections.Ī password reset will log out all sessions of the account and prevent anyone without access to the e-mail entry. If you're logged in to multiple devices, 1 device can be locked out while the others can be used to "recover" the account given an abuser likely doesn't have physical access to any/all of them. Given the response-time of the support I received, they're apparently decently prepped to review your account activity, so having the account flagged and possibly temporarily locked out until review is another step you can take. Given the prevalence of captcha, I assume it's fairly effective at dealing with bots, so that should be your first step. Moreover it just isn't necessary, there are multiple levels of elevation you can make to prevent abuse without immediately resorting to personal information. But this doesn't help the original account holder in any way. Now obviously there are some merits to associating a phone number to the account, such as relating malicious activity to the number, and therefore being able to track the abuser. Hilariously, providing a mobile phone number doesn't do ANYTHING to verify the account hasn't been compromised, any abuser can simply use their phone number to continue to use the account. That means it's a matter of verifying the authenticity of the user. Why? Well the only logical reason would be to stop compromised accounts and bots. If you remove that number, your account will instantly be locked out again. This isn't a 1 time verification for your account, but a requirement for a mobile number to be registered to your account, permanently. Quickly sending too many DMs triggers a flag that locks you out of your account and demands mobile phone verification.
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